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How to use

How to use on the day

How to use the Uqey app

  • How to get started

    Just start the app and you can immediately search for areas and check vehicle models!

    When you arrive at the station, open the Uqey app and tap "Key" at the bottom of the screen. When you press the "Start using" button on the screen, a digital key will be displayed and you will be able to open your car. For more details, please check the video and the PDF below.


    Getting started guide (PDF)

  • How to Depart

    As the method of retrieving your parcel varies depending on the station, please tap on the store where you made the reservation and check the retrieval method. For details, please check the video and the PDF below.

    Departure method guide (PDF)

  • Return method

    Please check that the gas tank is full, the lights are off, etc., then click "Start Return" and follow the instructions to return the vehicle. For more details, please check the video and the PDF below.

    Return Instructions (PDF)

  • See all steps

    If you would like to check the entire procedure from start of use to return, please check this video and PDF.

    View full instructions (PDF)

Number of app subscribers 25,000 breakthrough